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When will it end?

Dec. 4, 2014, 6:47 a.m.
Posts: 649
Joined: Oct. 23, 2003

As if our internet rates arent already expensive enough…
http://www.shaw.ca/Customer-Bulletins/January-2015-Internet-Rate-Adjustment/

Ha Ha! Made you look.

Dec. 4, 2014, 7:42 a.m.
Posts: 18797
Joined: Oct. 28, 2003

At least shaw tells you.

I found out when the auto payment plan i set up with a $55 limit was not paying the bills. Turns out that Telus has doubled since 2011.

What are you all paying? Internet column is total bill, including tax and other bullshit fees after the basic plan cost.

Telus also told me they're going to start charging for overages next year.

Dec. 4, 2014, 7:43 a.m.
Posts: 18797
Joined: Oct. 28, 2003

And yes, there is a spreadsheet.

Dec. 4, 2014, 7:46 a.m.
Posts: 14924
Joined: Feb. 19, 2003

Shaw 25. 250GB cap. 25Mbps. 67/month starting January.
Not sure if bumping down a plan would suffice for streaming purposes. Always looking for cheaper alternatives.

Dec. 4, 2014, 9:02 a.m.
Posts: 7707
Joined: Sept. 11, 2003

Shaw went from not charging me for 2 "free" decoders (package deal) for the last 4+ years to now charging me adding $10 (after 2 "discount" deductions) to the bills. I have just set up and XMBC media server on my 3-year-old i7/NVidia GTX 670M laptop and hope to get rid of all cable channels shortly (currently basic cable, no HD channels).

Dec. 4, 2014, 9:05 a.m.
Posts: 1094
Joined: May 11, 2005

At least shaw tells you.

Was not impressed when I saw this month's Telus bill. I was also surprised, but when I looked at the previous month's bill, it included a visible notice on page 1 that the rate was going up by 5$/month (same notice on the january invoice announcing rate increase for Feb). I guess I don't typically look at the actual invoice for telus internet since there's never been a reason for extra costs (unlike utilities [HTML_REMOVED] cellphone): I just glance at the amount in the monthly email and only log in to online account if it doesn't match the expected amount.

Our rate on the January 2014 invoice was 47$, February was 52$, and now November is 57$
21 % increase within 10 months is NOT ok.

Previous to 2014, it was:
39$ for dec 2011,
42$ for July 2012
47$ for march 2013.

:canada: :czech:

Dec. 4, 2014, 9:24 a.m.
Posts: 1094
Joined: May 11, 2005

Telus also told me they're going to start charging for overages next year.
[/

Good to know. Never really paid attention to it but looking through the last year's usage, it ranges from 90 to 160 GB (average of 122 GB), so we regularly use more than the 100GB included in our plan. The "trial" overage rates they have been charging customers in PG since July 2014:
5$ for 0-50 GB
15$ for 50-100 GB
25$ for 100-150 GB

http://www.telus.com/en/bc/get-help/account-and-billing/manage-usage/ffh/understand-your-internet-usage/support.do?topic=[HTML_REMOVED]subtopic=[HTML_REMOVED]context_customerId=18598704[HTML_REMOVED]conv_id=ViewHighSpeedUsageMappingAction[HTML_REMOVED]context_serviceInstanceId=30000863[HTML_REMOVED]context_serviceInstanceType=HSIC[HTML_REMOVED]conv_instance=com.telus.framework.web.controller.Conversation%254055be7f3

:canada: :czech:

Dec. 4, 2014, 9:45 a.m.
Posts: 12263
Joined: June 29, 2006

So my internet is the same speed as it was before, the bandwidth is capped unlike before, and I get to pay for this because of something something Canadians use lots of internet something something. The least they could do is check my colon while they are up there.

Dec. 4, 2014, 10:04 a.m.
Posts: 649
Joined: Oct. 23, 2003

I pay 67 a month for 25mbs and get maybe 10. Is this something we can complain to the gubberment about cause this is fucking highway robbery. Worsening of services rendered and increased price to boot and then there's not even a viable alternative

Ha Ha! Made you look.

Dec. 4, 2014, 10:17 a.m.
Posts: 1081
Joined: Jan. 1, 2011

Well that sucks. I've noticed a severe drop in my internet speeds lately and was considering switching from Shaw to Telus, but that looks like it would be a mistake. I have to double check what plan I'm on, but on testmy.net I'm regularly pulling 5-6Mbps. Pretty slow considering what my fucking monthly bill says.

I've read that Shaw doesn't throttle traffic to Ookla based speed tests, and it's pretty funny because it seems true. I just tested on testmy.net and got 5.6Mbps VS Ookla showing 106Mbps… Wat.

Ride, don't slide.

Dec. 4, 2014, 10:28 a.m.
Posts: 160
Joined: Nov. 19, 2002

26.8 in my office on shaw in Whistler….the tech infrastructure that was put in pre-owelympics has definitely worked in our favour

Dec. 4, 2014, 10:35 a.m.
Posts: 14924
Joined: Feb. 19, 2003

Anyone living downtown should be using Novus.
http://www.novusnow.ca/internet/

Same package as my Shaw25 for 35$/month.

Anyone got any experience with TekSavvy? Looks like I could shave 25 bucks a month with their packages.
http://teksavvy.com/en/residential/internet/cable/cable-25

Dec. 4, 2014, 11:04 a.m.
Posts: 1055
Joined: Jan. 31, 2005

Well that sucks. I've noticed a severe drop in my internet speeds lately and was considering switching from Shaw to Telus, but that looks like it would be a mistake. I have to double check what plan I'm on, but on testmy.net I'm regularly pulling 5-6Mbps. Pretty slow considering what my fucking monthly bill says.

I've read that Shaw doesn't throttle traffic to Ookla based speed tests, and it's pretty funny because it seems true. I just tested on testmy.net and got 5.6Mbps VS Ookla showing 106Mbps… Wat.

My Shaw service declined a lot lately. I'm supposed to be getting 50Mbps but over the last month it's slid down to 3, which is basically unusable for streaming. Technician came over and replaced my old router with this new Motorola 5gig monster. Speeds are back up to the 48Mbps range and life is good. For $85/month.

Their support and response was satisfactory but the speeds vary wildly throughout the day. For nearly $90/month I expect it incredible all the time.

There's nothing better than an Orangina after cheating death with Digger.

Dec. 4, 2014, 12:16 p.m.
Posts: 1869
Joined: Nov. 22, 2002

I hate Shaw but I also hate Telus. Moving into a new place in North Burnaby. Are there any other options for cable? We want basic cable TV, Food and HGTV, movie channels, and the internet.

Dec. 4, 2014, 12:28 p.m.
Posts: 5053
Joined: Nov. 25, 2002

i wish someone would just offer a bottom line, good value, no term flat rate. fuck all these 6mo 1/2 price contracts, 'freebie' hardware, etc. if it weren't for the hassle, i'd oscillate between telus [HTML_REMOVED] shaw, terminating at the regular price bump. curious how long you could pull that off…

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