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Xtr m9000 RD 11spd

April 4, 2018, 2:26 p.m.
Posts: 523
Joined: April 12, 2010

Hey guys/gals

Went on a ride today and 30seconds into the descent the cage + spring ripped out of the clutch. Never seen this before but the plastic housing that the spring sits in must've had a hairline crack and let go. Also to note this derailleur has never had a strike and its been used all of 5 times. Is this a common issue with these shadow clutch derailleurs? Exploring my options. Pics to follow

April 4, 2018, 3:28 p.m.
Posts: 523
Joined: April 12, 2010

April 4, 2018, 3:50 p.m.
Posts: 523
Joined: April 12, 2010

Did I get a lemon? Did the stars align and the power of my legs is over 9000 and it just ripped out. I was riding with my mechanic and he said he's never seen anything like this. Also for what it's worth the clutch was in the ON position

April 4, 2018, 4:26 p.m.
Posts: 18
Joined: Dec. 13, 2017

I had the same thing happen to a XT 10 speed shadow + rear D. I'd say lemon. I have run many an XT derailleur and I'd say it was just a manufacturing defect.

April 4, 2018, 4:52 p.m.
Posts: 817
Joined: Nov. 6, 2006

Is your chain too short?

April 4, 2018, 5:18 p.m.
Posts: 523
Joined: April 12, 2010

Negative was halfway down the cassette as well

April 5, 2018, 10:31 a.m.
Posts: 1342
Joined: Feb. 17, 2009

Warranty it. XTR comes with a 3-year warranty IIRC.

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