Posted by: XXX_er
Posted by: tallguyridesabike
Another odd thing is that I had a few bike shops completely refuse to service my faulty brakes or dropper post, even if I fully paid for the parts and labour and didn't worry about the warranty piece. They basically decided that they're busy enough with their own clientele and don't want to create longer service times by fixing direct-to-consumer brands, I guess?
sez it all ^^
you chose to be someone else's customer so if a shop is running a week behind on servicing their own customers why would they bother with someone else's customers even if they are willing to pay, sounds like tough love, they probably should have been nicer ... fixed it and charged you double
if an end loser hasn't got an extra bike to ride when their new YT shows up 2 months later than promised, if they can't do ALL their own service, if they don't have multiple spares sitting around for when shit breaks on warranty ... maybe they should reconsider YT ownership
Makes no sense. You mean to say a guy who walks into a shop with a reverb to be rebuilt deserves tough love because they didn't buy it there? I guess tough cookies for guys on their road trip from out of town?
I would love to know who the shops are this is nuts!
See Dave at Bicycle Hub, he's fast, will bend over backwards and prices are better than most if not all shops.