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Arc'teryx stinger bib pant.

Dec. 27, 2013, 10:02 a.m.
Posts: 663
Joined: Feb. 20, 2005

If anyone has bought or is going to buy these pants in a large can I have your tags. I have a brand new pair with receipt that are to big but they will not help me out with out the tags. Thanks

only 35 but still beat the 30-39 BC cup Champion 4 out of 6 races

Dec. 27, 2013, 11:55 a.m.
Posts: 18128
Joined: Oct. 28, 2003

Did you try head office in NV?

Dec. 27, 2013, 1:13 p.m.
Posts: 12081
Joined: Nov. 19, 2002

I'll have a look for mine when back in town.

Dec. 27, 2013, 3:36 p.m.
Posts: 663
Joined: Feb. 20, 2005

Did you try head office in NV?

Yes. I tried returning them to there store on w 4th but they were told I had to return them to place of purchase(still had tags at the time).Went back to place of purchase 1 week later and they had going out of business signs everywhere. No indication of that when the pants were purchased. I foolishly took the tags off figuring I had to make them work. After talking with them on the phone today they said they would not help me because even though they have not been worn they can not sell them without the tags. I kinda get it but after throwing down over 2300 bucks on two jackets and two pairs of pants I expected a little help from them.

only 35 but still beat the 30-39 BC cup Champion 4 out of 6 races

Dec. 27, 2013, 3:37 p.m.
Posts: 663
Joined: Feb. 20, 2005

I'll have a look for mine when back in town.

Thanks that would be awsome.

only 35 but still beat the 30-39 BC cup Champion 4 out of 6 races

Dec. 27, 2013, 7:50 p.m.
Posts: 8935
Joined: Dec. 23, 2005

As someone that deals with this kinda customer service stuff daily I'd recommend emailing their info@arcteryx email and explaining your situation.

If the store is gone out of business then head office should be stepping up to service the product.

Dec. 27, 2013, 8:28 p.m.
Posts: 663
Joined: Feb. 20, 2005

As someone that deals with this kinda customer service stuff daily I'd recommend emailing their info@arcteryx email and explaining your situation.

If the store is gone out of business then head office should be stepping up to service the product.

I phoned them direct with the number on there website and they strait out told me they would not help me even after I explained the situation. Does the E-mail go to a different department?

only 35 but still beat the 30-39 BC cup Champion 4 out of 6 races

Dec. 29, 2013, 7:33 p.m.
Posts: 232
Joined: Oct. 30, 2005

I exchanged sizes on an Arcteryx jacket today at Atmosphere with no tags, receipt only. Guy didn't blink when I told him I threw out the tags, if he did say anything to me I was going to tell him to keep the tags from the smaller jacket. (Like that was gonna work)

Oh and I got 20% off for boxing week.

Shoot off an email that includes how much money you have spent on their products over the years.

Dec. 30, 2013, 12:38 p.m.
Posts: 8935
Joined: Dec. 23, 2005

I phoned them direct with the number on there website and they strait out told me they would not help me even after I explained the situation. Does the E-mail go to a different department?

Pretty surprised they would handle it that way. Still try and email.

Dec. 30, 2013, 2:05 p.m.
Posts: 15019
Joined: April 5, 2007

It is like they want you to shop elsewhere…

Why slag free swag?:rolleyes:

ummm, as your doctor i recommend against riding with a scaphoid fracture.

Dec. 30, 2013, 6:05 p.m.
Posts: 663
Joined: Feb. 20, 2005

Pretty surprised they would handle it that way. Still try and email.

Ya I was pretty surprised as well. I am going to try the e-mail now and see what happens.

only 35 but still beat the 30-39 BC cup Champion 4 out of 6 races

Dec. 30, 2013, 7:31 p.m.
Posts: 1902
Joined: Nov. 23, 2002

i hope they help you out, otherwise it's pretty shitty customer service on their part.

Luck is what happens when preparation meets opportunity ~ Seneca

Jan. 3, 2014, 8:08 p.m.
Posts: 1111
Joined: Jan. 9, 2007

Maybe someone knows him for the prick he is though?

diggin

Jan. 4, 2014, 8:49 a.m.
Posts: 1294
Joined: Nov. 6, 2006

takes one to know one Markus, happy new year wanker.

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