The one and only time i ever set foot in the door of a lulu was to buy a birthday present for meg. she's asked for something very specific and they didn't have it in stock but had something similar. I asked if they could hold the item for 24 hours till i talked to meg and see if she would want it. It was the worst customer service i have ever experienced, i was told no that they didn't hold merchandise so i said okay i would buy it but could they wave the no exchanges since the item was on sale if Meg didn't like it, again no. After arguing with the girl, i finally looked at the girl and said well, i guess it won't mean much in the grand scheme of things but my g/f and daughters will never ever shop here or wear your clothing ever again.
wow, that sounds terribly inconvienient. what's next, starbucks cancels your favourite drink?
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