Posted by: coolatt
Posted by: Xorrox
Posted by: Couch_Surfer
Posted by: Xorrox
All I want is to do is go on a website, find what I need, confirm price, ship/pickup and lead time and order it, all without wasting any time on phone calls with people that don't know what they are talking about or are going to lie to me because they don't actually know.
100% agree.
La Bicycletta seems to have put their inventory online. Was able to order some replacement brake pads for my gravel bike sent to me via Cdn Post (there was an option to save 13$ and go pick up at store).
More bike shops should be doing this. I don't want to drive down to a store for stuff like wear and tear replacement parts like brake pads, cables, housing, derailleur jockey wheels etc...
Yeah, I just found that out as I was looking for a Rockshox digital shock pump 2 weeks ago; bought it from them because they had it available online! Simple, quick, easy...local pick up in West Van so no shipping. Will look at what they have online further.
Careful. My first order with them was great, they had what I needed in stock and shipping was reasonable and quick. Second time I ordered some shimano parts, the lead time was supposed to be 7-10 days. After 36 days I cancelled my order. Customer service never reached out to me once to let me know what the delay was.
This was in July/Aug this year
Good to know. I only order if the site says 'in stock', none of this 'special order - should be 7-10 days nonsense'.
Wife just destroyed her Rear D. Trying an order from https://www.thebikeshop.com/ as 1> they had the exact replacement i wanted 2> looks like they have three physical locations 3> it was an 'in stock' item. Will see how that experiment goes.