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Props: SuspensionWerx

June 28, 2013, 1:25 p.m.
Posts: 10387
Joined: Dec. 19, 1977

I gotta share a great (and first) experience with the team at SuspensionWerx. I got sent over to them today for help finding a replacement pivot pin for the rear shock on my all mountain bike. These things come in all sizes and I was having a hard time finding what I needed.

These guys were awesome - helped me right away when I came in but didn't have the size I needed. So..James MADE what I needed, right then and there. Probably a simple thing for him, but a huge time saver for me and unexpected as I anticipated it being a part they would need to order in (which also would have been ok). Minor service but will keep me going back there for as long as I ride stuff they can fix.

Go check these guys out if you have not already!

June 28, 2013, 1:35 p.m.
Posts: 8256
Joined: Nov. 21, 2002

mulletron!

WTB Frequency i23 rim, 650b NEW - $40

June 28, 2013, 1:36 p.m.
Posts: 3801
Joined: April 13, 2003

SW is awesome. We are lucky we have them here.

:canada:

June 28, 2013, 1:39 p.m.
Posts: 10387
Joined: Dec. 19, 1977

:mullet:

mulletron!

:mullet: :mullet: :mullet: :mullet:

June 28, 2013, 1:40 p.m.
Posts: 71
Joined: Aug. 21, 2012

These guys also have fast replies through emails with detail…

Live to ride another day, Keep it safe :]

June 28, 2013, 1:45 p.m.
Posts: 14115
Joined: Nov. 19, 2002

James is GOD..

/fact…

June 28, 2013, 2:29 p.m.
Posts: 15019
Joined: April 5, 2007

Just shipped them a fork of mine today

Why slag free swag?:rolleyes:

ummm, as your doctor i recommend against riding with a scaphoid fracture.

June 28, 2013, 3:08 p.m.
Posts: 3040
Joined: May 31, 2004

Looking forward to sending my fork in as well. Have only heard top notch reviews from anyone sending their stuff in to them

I'm happy to get outside and enjoy nature while I can, but I fear for the future of humanity

June 28, 2013, 3:10 p.m.
Posts: 0
Joined: Dec. 23, 2011

They're nothing but a bunch of liars! …when I took my fork in to them, they said it'd be ready in a week, but then had it fully serviced the next day.

June 28, 2013, 3:30 p.m.
Posts: 1713
Joined: Dec. 31, 2006

My shock blew up a few rides after it was rebuilt there, so I brought it in and they informed me it was a faulty seal and replaced it on the spot in about 1.5h, for free.

June 28, 2013, 4:29 p.m.
Posts: 2121
Joined: Nov. 6, 2005

SWerx has bailed me out of predicaments countless times and always promptly and respectfully responded to my questions, even when things were beyond their control.. they ROCK!!!

June 28, 2013, 4:49 p.m.
Posts: 2658
Joined: July 6, 2003

A few years ago when the postal strike was on my shock was stuck in transit, SW stepped up and offered me a free loaner. Great guys down there!

Originally posted by Purecanadianhoney
I don't see how hard it would be to scrape out the head of your cock once in a while.

June 28, 2013, 6:21 p.m.
Posts: 0
Joined: Dec. 3, 2004

Getting Fox cartridge upgrade soon, looking forward to the results!!

Shed head!

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