Alright I gotta do the black sheep and NOT recommend James.I personally have had bad experiences with the guy.He maybe very good at working on suspension BUT he doenst have very good customer services skills.
Plus,pretending no one knows what's going on inside a shock and bullshitting the customers isnt the proper way to run a business IMO.
Anyway I dont mean to be an ass[HTML_REMOVED]*^[HTML_REMOVED]#37; lets just say Im not a fan.
I would sent it to OGC or if you are in Squamish give it to Pete( ask any of the shops in town how to get in touch with the man) Super fast turnaround and he used to work for Fox I believe .
Better yet, make yourself a "clamp" kit and learn how to do it yourself, it aint rocket science you know.
You can find all the info you'll ever need to rebuild any Fox product on their website.Depending on what year your fork or shock is , it could require more tools and maybe a bit tricky (Talas are a pain in the arse! ) but still, its fun and CHEAP.
Hey Tuumbaq
This Is James.Sorry to hear you are unhappy with my customer service skills ! I can't please everyone unfortunately.
I am going to have to call you out on your comment about me bullshitting my customers .I hate to tell you this is something I don't do I would really like to hear this story and about all of the other bad experiences you have had with me.
Thanks everyone else for the props
James
Suspensionwerx