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Do you buy from CRC?

Jan. 11, 2017, 8:55 a.m.
Posts: 90
Joined: March 2, 2011

I've got a few items coming from europe.. both seem majorly delayed, possibly stuck in customs.

Anybody have similar issues?

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Jan. 11, 2017, 8:59 a.m.
Posts: 11040
Joined: June 4, 2008

How many days? I've had CRC orders take a full month.

Jan. 11, 2017, 9:23 a.m.
Posts: 90
Joined: March 2, 2011

first one was shipped nov 16, arrived in canada (customs?) dec17.

second one shipped dec 9. tracking says

International item has left originating country and is en route to Canada

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Jan. 11, 2017, 10:06 a.m.
Posts: 961
Joined: April 9, 2006

I've had a few orders take up to a month, always held up by customs. One order never arrived though, and I filled out a simple form and they shipped another and received it within a week. You can consult their website for details on the process and wait times before filing a report.

www.travelswithtyler.com

March 7, 2017, 5:25 a.m.
Posts: 12705
Joined: Nov. 24, 2002

At the moment CRC has some great deals on TLD 2016 D3 composite helmets. 

Since I need a new fullface, I ordered one for 225 €. That is a killer price in Europe.

March 7, 2017, 7:33 a.m.
Posts: 11040
Joined: June 4, 2008

Customs are being a bitch still.

7 days my order of tires and a pair of pedals have been sitting in some bloody corner.  This is with b-d.de.

March 7, 2017, 8:53 a.m.
Posts: 12705
Joined: Nov. 24, 2002

Posted by: ReductiMat

Customs are being a bitch still.

7 days my order of tires and a pair of pedals have been sitting in some bloody corner.  This is with b-d.de.

Why does it take that long? It is not that there is a greedy leprechaun sitting in a hangar full of parcels and whatnot all by himself.

March 7, 2017, 9:06 a.m.
Posts: 11040
Joined: June 4, 2008

Posted by: Mic
Why does it take that long? It is not that there is a greedy leprechaun sitting in a hangar full of parcels and whatnot all by himself.

Good question.  I've found it takes anywhere from three minutes to three weeks for them to look at stuff.

March 10, 2017, 7:58 p.m.
Posts: 5
Joined: Feb. 24, 2017

Had an order hang out with CBSA for over two weeks. Contacted CS which sent out a twin order. Both the felivery notices showed up on the same date. Original subject to taxes, duties and handling. The duplicate free of charge.

March 14, 2017, 9:08 a.m.
Posts: 12705
Joined: Nov. 24, 2002

Helmet arrived today. Oh. My. Goodness. What a comfy thing of beauty.

March 14, 2017, 2:35 p.m.
Posts: 1506
Joined: July 11, 2014

Ordered ~$250 of shorts/jerseys and misc. tools from CRC on March 3rd with the free untracked shipping (Parcelforce/Canada Post). For some reason I was given a shipping number anyway. Package arrived March 9th subject to GST and standard $9.95 processing charge. Impressively fast.

About to order a bunch of stuff from b-d.de. Will see how that goes...

March 28, 2017, 11:02 a.m.
Posts: 1506
Joined: July 11, 2014

Ordered drivetrain/brakes/misc parts from B-D.de on March 16 with the default 25 Euro shipping option (DHL/Canada Post). Shipped March 17. Delivered March 24. 5% GST plus $10 handling fee.

Definitely the fastest I've received an order from zee Germans.


 Last edited by: grambo on March 28, 2017, 11:02 a.m., edited 1 time in total.
April 19, 2017, 10:18 p.m.
Posts: 110
Joined: Nov. 30, 2010

Purchased $19.95 of tiny parts from CRC & went for the $9 postage, no tracking via Royal Mail/Canada Post. 3 weeks to the day from shipped & patiently waiting.... anyone else try this option?

April 20, 2017, 8:34 a.m.
Posts: 7
Joined: Feb. 24, 2017

Two orders like that lately (untracked). First was 3 wks to the day. Second, a bit more than 4. 

I remember when the free shipping took less than 2.

April 20, 2017, 9:17 a.m.
Posts: 1143
Joined: Sept. 30, 2006

Ordered about $500 of parts and apparel from them on Apr 3rd.  Shipped out Apr 4th, delivered in Vancouver Apr 8th.  I always choose the Canada Post option.  I got charged $9.95 handling and another ~$22 in taxes (which is lower than what it should have been).  Fast and cheap, no complaints at all here.

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