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Do you buy from CRC?

May 27, 2017, 1:36 p.m.
Posts: 10382
Joined: May 23, 2006

So, I ordered my bushings exactly two months ago yesterday and nada. Which is surprising because my last order from offsetbushings.com arrived in a couple wks.

They e-mail me (on a Sat., wow!) and offer to re-ship but I hate to double them up if it's just Cda. Customs being dicks.

On neither order did I opt for tracking though suppose in future I should.

Should I wait or hit them up for replacement? I mean, do posties steal that kind of shit?

Freedom of contract. We sell them guns that kill them; they sell us drugs that kill us.

June 5, 2017, 8:48 p.m.
Posts: 3
Joined: June 5, 2017

I am never ordering from CRC again. I remember ordering a pair of shoes from them that were around $110. When they came across the border I was hit with a $60 duty charge. It caught me totally off guard and I haven't ordered from them since. I would rather spend that extra dough at my local bike shop than online.

June 5, 2017, 9:02 p.m.
Posts: 11969
Joined: June 4, 2008

Clothes = duty, almost 100% of the time. Then there are taxes. Then brokerage charges if you didn't ship CanPost.

On a completely separate note, I came across this op-ed piece that fills in a lot of the grey area on why sometimes I get charged and not charged by customs..

You'll gain knowledge with this one little trick...


 Last edited by: ReductiMat on June 5, 2017, 10:16 p.m., edited 1 time in total.
June 5, 2017, 9:49 p.m.
Posts: 1618
Joined: Sept. 30, 2006

Posted by: JPostuk

I am never ordering from CRC again. I remember ordering a pair of shoes from them that were around $110. When they came across the border I was hit with a $60 duty charge. It caught me totally off guard and I haven't ordered from them since. I would rather spend that extra dough at my local bike shop than online.

I dont think you should blame CRC for your lack of understanding on importing goods.  CRC didnt charge you the duty, Canadian customs did.  As stated above, pretty much all clothing will be hit with duty as it is a dutiable item.  Bike parts are not dutiable.  Both are taxable, with PST/GST on clothing and GST only on bike parts.

June 6, 2017, 8:18 a.m.
Posts: 136
Joined: Nov. 18, 2003

Made two recent orders. One from Bike-Discount on May 27th and one from JensonUSA, May 31st. As expected, the Jenson order arrived before the B-D order, but not by much. Jenson order arrived yesterday and is waiting to get picked up at the local UPS store. Checked the tracking on the B-D order and my package was handed over to CBSA in Montreal this morning for customs review. Hopefully, they're not dicks and hold it for too long. Not too bad for shipping times.

June 6, 2017, 12:46 p.m.
Posts: 10382
Joined: May 23, 2006

Posted by: tungsten

So, I ordered my bushings exactly two months ago yesterday and nada. Which is surprising because my last order from offsetbushings.com arrived in a couple wks.

They e-mail me (on a Sat., wow!) and offer to re-ship but I hate to double them up if it's just Cda. Customs being dicks.

On neither order did I opt for tracking though suppose in future I should.

Should I wait or hit them up for replacement? I mean, do posties steal that kind of shit?

So now I see on the blues is that there's a large backlog of online orders from China re: fentanyl issue maybe this is impacting processing times overall.

June 6, 2017, 1:15 p.m.
Posts: 1286
Joined: Nov. 21, 2002

I ordered $77 from CRC to hit free shipping. No tax/fees, took just under 2 weeks to arrive via untracked shipping

June 6, 2017, 4 p.m.
Posts: 8418
Joined: Nov. 19, 2002

Posted by: UFO

I ordered $77 from CRC to hit free shipping. No tax/fees, took just under 2 weeks to arrive via untracked shipping

ordered some CX tires and a stem for my roadie on Thursday from CRC, delivered to the office on Monday...no duty or extra fees, came canada post.

June 6, 2017, 8:20 p.m.
Posts: 10382
Joined: May 23, 2006

So tyres duty free then? Thinking of buying off maxxis site having them ship to my sis in Calif. then having her forward since Maxxis don't ship out of USD./


 Last edited by: tungsten on June 6, 2017, 8:22 p.m., edited 1 time in total.
June 6, 2017, 8:36 p.m.
Posts: 11969
Joined: June 4, 2008

Duty only on clothes.

Brokerage and taxes sometimes.

Tracked shipping from CRC = ALWAYS paying taxes and inflated brokerage.

Untracked shipping from CRC = hand off to Can Post and at worst you pay $10 + tax and sometimes nothing.

June 6, 2017, 9:50 p.m.
Posts: 1469
Joined: March 18, 2017

I'm glad we're still repeating the same info for the past 30 some odd pages.

June 7, 2017, 10:40 p.m.
Posts: 4914
Joined: July 9, 2004

Just put in an order and specified untracked Canada post as usual. 

One item was out of stock. They offered to change it to another. Great! 

Then it got split into two shipments and it looks like the main one was shipped DHL because they sent me a tracking number that is DHL. 

WTF

June 13, 2017, 2:34 p.m.
Posts: 136
Joined: Nov. 18, 2003

Would appreciate some help from those knowledgeable with the whole duty and tax thing. I tried searching the forums, but the new search function on the forum sucks. I also tried searching CBSA's site for info, but that's a big headache too.

Just got the delivery notification from Canada Post that my Bike-Discount purchase is at the post office waiting to get picked up. There's a $37.54 customs amount due on it. Judging by the customs estimator on CBSA's site, it looks like that amount was calculated on the entire order.  My purchase consists of two bike chains, a set of handlebars, a suspension pump, and a mini pump.

I've seen it mentioned several times here that bike parts are duty (and tax?) exempt. Is that Canada-wide or does it depend on what province you're in (I'm in Ontario). Are the two pumps I ordered considered bike parts or are they under some other classification?

June 13, 2017, 2:58 p.m.
Posts: 9
Joined: Feb. 24, 2017

Posted by: dutch

I've got a few items coming from europe.. both seem majorly delayed, possibly stuck in customs.

Anybody have similar issues?

I ordered some wheels from them once. Got stuck in customs then I got an additional fee to release them. That kind of sucked. Luckily, I ended up selling them for my cost.

June 13, 2017, 3:18 p.m.
Posts: 1618
Joined: Sept. 30, 2006

Posted by: rasheed

Would appreciate some help from those knowledgeable with the whole duty and tax thing. I tried searching the forums, but the new search function on the forum sucks. I also tried searching CBSA's site for info, but that's a big headache too.

Just got the delivery notification from Canada Post that my Bike-Discount purchase is at the post office waiting to get picked up. There's a $37.54 customs amount due on it. Judging by the customs estimator on CBSA's site, it looks like that amount was calculated on the entire order. My purchase consists of two bike chains, a set of handlebars, a suspension pump, and a mini pump.

I've seen it mentioned several times here that bike parts are duty (and tax?) exempt. Is that Canada-wide or does it depend on what province you're in (I'm in Ontario). Are the two pumps I ordered considered bike parts or are they under some other classification?

You need to see what the $37.54 is for. People often just say 'customs' and assume its duty. There will be a $9.95 handling fee for Canada Post to accept and process your order. That leaves you with about $27 to account for. What taxes are charged on bike parts and accessories in Ontario? In BC, you would (should) pay GST on the bike parts and GST and PST on the non bike parts (in your case the two pumps). Bike parts should be duty free, except for complete bikes or wheelsets. Accessories are NOT necessarily duty free, so those pumps could be dutiable possibly.

See page 22 (87-20) from CBSA website (from 2013, cant find anything newer):

http://www.cbsa-asfc.gc.ca/trade-commerce/tariff-tarif/2013/01-99/ch87-2013-eng.pdf


 Last edited by: shoreboy on June 13, 2017, 3:27 p.m., edited 2 times in total.

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