I read that article on Pinkbike and I couldn't believe they'd put that out there. Good for them for supporting their aluminum bikes and offering up a replacement.
But the whole tone of that article, blaming the factory for screwing up their bikes? Blaming the factory for the lack of replacement parts? That's pretty weak. You shouldn't be selling them if you don't have the means to support what you've sold. And if you've picked a crappy factory to make your bikes, that's your fault and your problem. Nobody else.
Can you imagine any other industry doing something like this? Can you imagine that your new car won't drive straight because the frame is crooked? Or your suspension linkage broke after 3000 miles? And you went to the dealer and they said "Sorry, the factory in China screwed up your car. We're working on a replacement but it's a few years away. We don't really have any spare parts to fix it either." And then to offer up the past horror story as a selling feature for the new bike? It's just laughable.