Posted by: XXX_er
I asked a boss I worked for a little if he still takes in all that stupid shit like he use to or does he have his service intake under control and he told me its now dialed, so he just quotes really high on jobs he doesn't want (AKA the shitshow ) which is a kinder gentler way of telling the end loser he doesn't want the business but same outcome ... customer goes away
I’m in the basement of a tri-cities shop (no longer around) one day talking to a mechanic friend who still wrenches and who I’d say is in the top tier of techs in the Shore-To-Sky area. He’s genuinely a fantastic mechanic and I imagine if anything his conflicts with bosses/service writers come from the thoroughness with which he services stuff (a bearing kit takes longer to do properly than just to press it in and check done on the service booking, etc).
Anyway, in the basement there is an absolute shit show of rusted slag and BSOs lined up. Huh, did you guys start a bike recycling program?
Nope, those are all the bikes the manager booked in for a basic tune-up package. WTF?! There’s not a difference that can be made to any of those rigs for $39.99 and a bit of chain lube so either you’re ripping off the customers or ripping off the shop?!
And my mechanic friend would never put his name on something that impugned his personal integrity so I can’t imagine how many folks picked up a half-day overhaul for a 30-minute labour charge while he hated every minute of it.
When folks talk about the massive shortage of bike mechanics it is t just money that’s the issue.