Posted by: grambo
Shops with that attitude are just hurting themselves long run. I've had it from a few places in Vancouver as well when I was bike shopping last year. I just ask them "so what exactly am I getting by paying you guys 30-50% more for essentially the same bike?", leads to some fun conversations. Pretty much stopped going to any unless I absolutely need something that day. Service is always BicycleHub now, would rather deal with traffic getting to the shore than drive 5 min down the street to Dunbar after all the problems I've had with them over the years.
Looks like a month until the 2019 are in stock. Jenson will give you an all-in price including shipping/duty if you are desperate, but then you'll own an "internet shock".
I mean - how many years have you had problems with Dunbar? I'm not here to defend them, but as the only mtb shop in the core of the city, It's a zoo... I have never had an unsolvable issue when I have needed to book something in.. It did definitely change when they move to the new location. But Dunbar sure is handy in a pinch, and they tend to have oddball parts kicking around...
Mighty Riders, Dream Cycle, Bicycle Hub all do wicked jobs for what you need. Mighty riders has been awesome to me over the years.