Just to put the record straight here. The customer was offered serveral options before this thread was started that included free fixes to his existing frame, and an upgrade deal to a 2014 frame under our lifetime crash replacement policy.
Wow, OP conveniently left that out of their post eh?
That's why threads like these suck. Whoever starts them is going to tell a story that's most sympathetic to their situation, or the resolution they're seeking, and not necessarily what actually happened.
It looks like OP's post should have read something more like:
"I bought a NOS frame and rode the shit out of it for two years and four months. In that time I may or may not have maintained it to Banshee's specified requirements, and now the bushing fittings are worn and loose. Banshee have offered to fix my current frame for free, or sell me a 2014 frame at a crazy discount, but they refuse to give me a brand new frame for free. Those guys are total assholes, amiright?"
Because at the end of the day, everyone that rides bikes, but doesn't work in the industry, thinks that any broken part = warranty. And to them warranty is synonymous with free.
Anyone have an advise on how to get them to do the right thing and sort me out for a new frame?
That's the key sentence in OP's post, right there. By sort me out, they obviously mean give me one for free, since Keith has indicated Banshee offered a 2014 frame at a discount before this thread was started.