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2015 Norco Range cracked frame

Nov. 8, 2016, 7 a.m.
Posts: 0
Joined: Nov. 7, 2016

Long time reader..first time poster,

I was pedalling up on Sunday, when I got to the top I noticed my frame was cracked. How you even crack an alloy frame going uphill is baffling. I'm looking for any help on what recourse I have.
Thanks

Nov. 8, 2016, 7:02 a.m.
Posts: 18109
Joined: Oct. 28, 2003

http://m.norco.com/warranty/

http://www.norco.com/faq/index.php?sid=298532[HTML_REMOVED]lang=en[HTML_REMOVED]action=show[HTML_REMOVED]cat=4

Nov. 8, 2016, 7:12 a.m.
Posts: 2116
Joined: Aug. 4, 2009

That crack is a result of your body weight acting as a lever on the seatpost as you're climbing which 'pulls' on that weld. It's happened to me a few times as I'm tall and need my post sticking way out

Nov. 8, 2016, 7:42 a.m.
Posts: 8242
Joined: Dec. 23, 2003

i was goin to say lay off the blk market russian chinese roids..but tmack is probably right.

Nov. 8, 2016, 8:44 a.m.
Posts: 1172
Joined: Feb. 24, 2017

wow, now that's a crack. no missing that eh.

Nov. 8, 2016, 9:17 a.m.
Posts: 5731
Joined: June 24, 2003

That crack had probably been growing for a while but not noticed. Aluminum is like that. No creaking from the crack and it propogates quickly. I'm sure that will be warranted.

Debate? Bikes are made for riding not pushing.

Nov. 8, 2016, 9:28 a.m.
Posts: 2405
Joined: Sept. 5, 2012

the early carbon Ranges cracked there as well .

#northsidetrailbuilders

Nov. 8, 2016, 10:32 a.m.
Posts: 0
Joined: Nov. 7, 2016

That crack is a result of your body weight acting as a lever on the seatpost as you're climbing which 'pulls' on that weld. It's happened to me a few times as I'm tall and need my post sticking way out

I have a 150mm reverb stealth and my seatpost is almost all the way in..probably less than and inch of the post is out.

Nov. 8, 2016, 12:01 p.m.
Posts: 12
Joined: March 22, 2016

If you paid with your credit card, go back to the shop you bought it from. They should be able to help you out

Nov. 8, 2016, 1:04 p.m.
Posts: 2405
Joined: Sept. 5, 2012

the shop you bought it thru should have the serial # of the frame registered to your receipt

#northsidetrailbuilders

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