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June 21, 2015, 5:21 p.m. -  Karmen Jayne

#!markdown I'm glad this worked out. I really am. But what bugs me more is the number of times this happens to a wheelchair and nothing happens. This policy needs to change, and not just for bikes. Getting a bike damaged sucks big time. But getting a wheelchair damaged robs a person of their ability to function. I'd like to see a safer baggage handling system, not just improved compensation. #FixTheProblemAndYouCanStopCompensatingPeople

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