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Aug. 5, 2022, 1:03 p.m. -  Pete Roggeman

All good points. The D2C brands are getting better at bridging the gap btwn the service you get at retail and what happens when you need help but didn't buy from a shop. And Canyon in Canada works with Velofix to help out their customers. But over time, there's no question you can run into issues and need support whether it's for a dropper post or something else. None of that is reflected in the sales price but the cost will differ depending on the person - mechanical know how, access to parts and a shop you like, etc.

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