I second the first point. Go to the horse's mouth. I talk to LBS techs who handle warranties, people in parking lots who are just riding around and cold call (PB message) folks from the bulletin boards on their specific experiences. It is still anecdotal evidence but it starts to give you a feeling for a bike/company after receiving multiple data points.
April 25, 2022, 1:23 p.m. - Gage Wright
I second the first point. Go to the horse's mouth. I talk to LBS techs who handle warranties, people in parking lots who are just riding around and cold call (PB message) folks from the bulletin boards on their specific experiences. It is still anecdotal evidence but it starts to give you a feeling for a bike/company after receiving multiple data points.