The best warranty is the one you don’t need. I’m almost done with a warranty and non warranty issue on my truck. The AWD quit at the end of November and I brought it to North Van for "assessment". It was determined that the fuel injectors needed replacement under warranty. They had carbines up. Needed parts. I asked how AWD was related to fuel injectors. Well sometimes the computer shuts things down when unrelated things go off. OK. come back a couple weeks later because parts arrived. Wait all day for the injectors to get replaced and valves adjusted because new different injectors required it. And I had to pay $650 for the valve adjustment. Of course the AWD still doesn’t work. Can you leave the vehicle they ask. No because I live in Whistler unless you have a loaner with snow tires. Come back a week or so later and I need a new differential pump which is not on warranty. Parts ordered but not available. End of January and parts show up and get installed and now everything works. Not warranted and cost me $1300. But hold on. I get a call that they need to update the software for the new injectors so they don’t carbon up again. On warranty. This time they will have a loaner car so I can go to the dentist across town. I arranged it to do those two things at the same time. But geez. Five trips to and from North Van is 1000 km and two tanks of ever more costly gas. They did discount the differential pump by $300 so there is that. But still.
I can imagine in the heart of riding season having an issue and waiting too long for parts so you can ride again. I know a bunch of people with ebikes now. They are all 70 or older. I’ll have to ask them if they’ve had any issues. Pretty sure one guy did with a motor.
This is one reason why I am not rushing to get an ebike. It’s still new technology for us. I don’t think it’s dialed yet. The car warranty I have is transferable. I can see a bike warranty being transferable too. The cost for an ebike and non ebike can be pretty high now so any cost increase to maintain a warranty for subsequent owners, particularly a time limited one is not too onerous.
Feb. 25, 2022, 9:29 a.m. - Andy Eunson
The best warranty is the one you don’t need. I’m almost done with a warranty and non warranty issue on my truck. The AWD quit at the end of November and I brought it to North Van for "assessment". It was determined that the fuel injectors needed replacement under warranty. They had carbines up. Needed parts. I asked how AWD was related to fuel injectors. Well sometimes the computer shuts things down when unrelated things go off. OK. come back a couple weeks later because parts arrived. Wait all day for the injectors to get replaced and valves adjusted because new different injectors required it. And I had to pay $650 for the valve adjustment. Of course the AWD still doesn’t work. Can you leave the vehicle they ask. No because I live in Whistler unless you have a loaner with snow tires. Come back a week or so later and I need a new differential pump which is not on warranty. Parts ordered but not available. End of January and parts show up and get installed and now everything works. Not warranted and cost me $1300. But hold on. I get a call that they need to update the software for the new injectors so they don’t carbon up again. On warranty. This time they will have a loaner car so I can go to the dentist across town. I arranged it to do those two things at the same time. But geez. Five trips to and from North Van is 1000 km and two tanks of ever more costly gas. They did discount the differential pump by $300 so there is that. But still. I can imagine in the heart of riding season having an issue and waiting too long for parts so you can ride again. I know a bunch of people with ebikes now. They are all 70 or older. I’ll have to ask them if they’ve had any issues. Pretty sure one guy did with a motor. This is one reason why I am not rushing to get an ebike. It’s still new technology for us. I don’t think it’s dialed yet. The car warranty I have is transferable. I can see a bike warranty being transferable too. The cost for an ebike and non ebike can be pretty high now so any cost increase to maintain a warranty for subsequent owners, particularly a time limited one is not too onerous.