I also came here looking for reviews on these wheels since it's one of the few options really available in Europe with super boost spacing that was needed for my new knolly warden. I only needed the rear wheel and it was great for the first two rides - then it developed some strange drag between the hub and the ratchet, causing the cassette to spin when coasting and making the chain drop. It turned out that the seal on the hub had worked itself out a bit which caused the drag. Had a great interaction with very helpful raceface customer service and eventually got the wheel replaced. Now, the second wheel is showing the same signs after just a few rides, so I'm a bit at a loss as to what to do. I'm posting here mainly just to provide a heads up and see if others have had the issue - it seems like a QA problem, but it's just so bizarre that I really don't know what to make of it. Again, RF and bike24 (where I bought it from) have been great, but I'm not really sure I'm ready for the same thing to happen a third time.
Aug. 12, 2021, 2:11 p.m. - Rok Roskar
I also came here looking for reviews on these wheels since it's one of the few options really available in Europe with super boost spacing that was needed for my new knolly warden. I only needed the rear wheel and it was great for the first two rides - then it developed some strange drag between the hub and the ratchet, causing the cassette to spin when coasting and making the chain drop. It turned out that the seal on the hub had worked itself out a bit which caused the drag. Had a great interaction with very helpful raceface customer service and eventually got the wheel replaced. Now, the second wheel is showing the same signs after just a few rides, so I'm a bit at a loss as to what to do. I'm posting here mainly just to provide a heads up and see if others have had the issue - it seems like a QA problem, but it's just so bizarre that I really don't know what to make of it. Again, RF and bike24 (where I bought it from) have been great, but I'm not really sure I'm ready for the same thing to happen a third time.