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June 3, 2021, 4:27 p.m. -  MTXbraking

Hello - FYI, if you have an issue, you're more than welcome to reach out to us to discuss it. At the very least you could have exercised our guarantee. Your experience is absolutely not common; I would have preferred to help you troubleshoot the problem, which is typically easily resolved with some rotor prep. Something clearly was going on here if you had noise and performance issues. We're here to help.

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