Based on my limited interactions with PNW I would bet there is some level of preferring to make a little less money in exchange for making the customers happy. Both my interactions with them came from me making a mistake and screwing something up. Both times they acted like they were the ones who screwed up. After the second time I decided I am a customer for life. Their investment of some shipping costs and some tech time has resulted in me buying a couple droppers and bars.
Feb. 9, 2021, 7:37 a.m. - Allen Lloyd
Based on my limited interactions with PNW I would bet there is some level of preferring to make a little less money in exchange for making the customers happy. Both my interactions with them came from me making a mistake and screwing something up. Both times they acted like they were the ones who screwed up. After the second time I decided I am a customer for life. Their investment of some shipping costs and some tech time has resulted in me buying a couple droppers and bars.