Not an industry insider, so maybe someone with more knowledge can expand on that. My impression is that super-cheap mass production has changed the way warranty is handled. More companies are quick to replace or just send fresh products to customers. I guess its because manufacturing itself is quite cheap, relative to marketing and design, that generous replacement has become a viable strategy.
Feb. 9, 2021, 5:07 a.m. - Timer
Not an industry insider, so maybe someone with more knowledge can expand on that. My impression is that super-cheap mass production has changed the way warranty is handled. More companies are quick to replace or just send fresh products to customers. I guess its because manufacturing itself is quite cheap, relative to marketing and design, that generous replacement has become a viable strategy.