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Thanks! I’ve seen a few external BBs fail that way over the years - various brands - but never anything systemic. And you wouldn’t think the cups would be different between the Neo and the 70.
Maybe a case of rider’s not being happy or simple sending a lot of correspondence in with the initial drag from the Neo?
Do you still have the replacement BB in a bike? Living up to expectations?
If I had to put money down I’d bet the delay with warranty came down to LTP having no inventory v. CaneCreek taking that long to make a decision, but then what do I know...?
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