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Nov. 17, 2020, 8:19 p.m. -  Carlos Matutes

Man, don't even get me started on Tony Ellsworth. I was a mechanic at the first bike shop that carried his bikes (very close to where he was based) and have never, in over 25 years as a bike mechanic, heard and experienced so many terrible customer service stories.  It's because of those experiences that I chose to go with a Knolly Fugitive for my return to full suspension after 20 years.

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