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Nov. 16, 2020, 8:06 p.m. -  Skooks

Smaller bike companies can offer something that most big brands don't.  That is outstanding customer service and direct communication with the owner/designer(s).  I started riding Knolly bikes 6 years ago primarily because of their great performance and thoughtful design, but almost as importantly because they are a small, local company that always pick up the phone and take the time to answer any questions I have. Having Noel actively participate in this and other bike forums means a lot to me, and I am happy to be supporting his company. This is a connection I could never have with a bike-name bike brand.

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