Has anyone actually submitted a warranty claim on a fork that had been threaded for the original EDC and had that claimed denied because of it? I had a DVO that had loose bushings brand new and new lowers were sent. Twice. I went through Vorsprung where I had bought the fork and there was no mention of it. Certainly if the steer tube broke at a thread I can see a denial, but your lowers cracked or something else warrantable occurred unrelated to a threaded steer tube, what could be the basis for denying a claim?
Nov. 16, 2020, 12:08 p.m. - Andy Eunson
Has anyone actually submitted a warranty claim on a fork that had been threaded for the original EDC and had that claimed denied because of it? I had a DVO that had loose bushings brand new and new lowers were sent. Twice. I went through Vorsprung where I had bought the fork and there was no mention of it. Certainly if the steer tube broke at a thread I can see a denial, but your lowers cracked or something else warrantable occurred unrelated to a threaded steer tube, what could be the basis for denying a claim?