The answer I had back from SRAM was that warranty is two years and works the same as all their other products. Work with your retailer, save your receipt, etc. I don't think serviceability or repairability is going to differ from other componentry. Small electric motors like the ones used in the derailleur are very common these days and not that prone to breakage.
Nov. 5, 2020, 12:17 p.m. - Pete Roggeman
The answer I had back from SRAM was that warranty is two years and works the same as all their other products. Work with your retailer, save your receipt, etc. I don't think serviceability or repairability is going to differ from other componentry. Small electric motors like the ones used in the derailleur are very common these days and not that prone to breakage.