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March 14, 2016, 5:01 p.m. -  DrewM

#!markdown Hi Eric, I've heard a lot about challenges getting Ohlins MTB shocks serviced in Canada last year, particularly in peak season. As part of this series of articles, as noted in comments in the past articles, I reached out to Specialized Canada to find out if they were expanding their service/warranty operation in Canada, or partnering with existing suspension servicing businesses, or partnering with well equipped key dealers (like FanatykCo in Whistler) to increase after sale service/support especially with Ohlins air shocks and forks coming on line and presumably many more awesome new products to follow. The answer I received was that Specialized Canada would continue to handle all service and warranty. Maybe I'm reading into it too much but in this case no news (status quo) is probably not good news. Hope that answers your question/is what you were looking for.

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