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I've heard a lot about challenges getting Ohlins MTB shocks serviced in Canada
last year, particularly in peak season.
As part of this series of articles, as noted in comments in the past articles,
I reached out to Specialized Canada to find out if they were expanding their
service/warranty operation in Canada, or partnering with existing suspension
servicing businesses, or partnering with well equipped key dealers (like
FanatykCo in Whistler) to increase after sale service/support especially with
Ohlins air shocks and forks coming on line and presumably many more awesome
new products to follow.
The answer I received was that Specialized Canada would continue to handle all
service and warranty. Maybe I'm reading into it too much but in this case no
news (status quo) is probably not good news.
Hope that answers your question/is what you were looking for.
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