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I don't have a problem holding back on points that might taint an otherwise
excellent product. Bad reviews can be extremely expensive, and are especially
costly to smaller manufacturer.
It's one thing to point out that the seals on a certain fork line seem to be
experiencing a high volume of failures, or a ratchet strap from a certain
shoe-maker ripped off of two test units within 3 months of riding; it's quite
another to note that a bearing exploded unexpectedly in a product that uses
the same basic components as others with nary a failure in years.
The only reason to note it, imho, is to observe how the company responded to
the failure, and how quickly.
The second-most interesting thing about the article is that it could easily be
seen as a commercial for a certain Park utility tool.
Cheers!
Sept. 9, 2016, 9:36 a.m. - Chad Self
#!markdown I don't have a problem holding back on points that might taint an otherwise excellent product. Bad reviews can be extremely expensive, and are especially costly to smaller manufacturer. It's one thing to point out that the seals on a certain fork line seem to be experiencing a high volume of failures, or a ratchet strap from a certain shoe-maker ripped off of two test units within 3 months of riding; it's quite another to note that a bearing exploded unexpectedly in a product that uses the same basic components as others with nary a failure in years. The only reason to note it, imho, is to observe how the company responded to the failure, and how quickly. The second-most interesting thing about the article is that it could easily be seen as a commercial for a certain Park utility tool. Cheers!