My frustration is not at all with technological change and improvement, but rather with companies that don't even offer parts support on their latest parts, because they've found that marketing is a simpler path to success than making quality, maintainable parts.
I have a dropper from one such company, and it was really really great for about a year. After that, the return spring would leak air, since the main seal was worn from use. Regular wear and tear...I didn't blame the product, as many people do, for needing some maintenance. But, despite knowing a few people who work for this manufacturer, it was impossible to get a replacement seal. They don't stock a single maintenance item for this and many other products. They expect you to throw out a $500 dropper because a simple rubber wear item needs replacing. I was totally disgusted by that.
Nov. 3, 2018, 9:45 a.m. - Skyler
My frustration is not at all with technological change and improvement, but rather with companies that don't even offer parts support on their latest parts, because they've found that marketing is a simpler path to success than making quality, maintainable parts. I have a dropper from one such company, and it was really really great for about a year. After that, the return spring would leak air, since the main seal was worn from use. Regular wear and tear...I didn't blame the product, as many people do, for needing some maintenance. But, despite knowing a few people who work for this manufacturer, it was impossible to get a replacement seal. They don't stock a single maintenance item for this and many other products. They expect you to throw out a $500 dropper because a simple rubber wear item needs replacing. I was totally disgusted by that.