Thank you Tim and Marty.
I’ve worked the majority of my adult life in a customer facing role in the bike industry helping riders and shops make purchasing decisions.
I know I will be, and certainly I have been, held to account if the performance, value, longevity, after sales support, and etc of a product doesn’t meet the expectations I lay out.
As with Tim’s retail experiences, I take that into every review I write.
...
In all fairness Dave does say:
“I'm generalizing and projecting here...”
June 5, 2018, 8:06 a.m. - Andrew Major
Thank you Tim and Marty. I’ve worked the majority of my adult life in a customer facing role in the bike industry helping riders and shops make purchasing decisions. I know I will be, and certainly I have been, held to account if the performance, value, longevity, after sales support, and etc of a product doesn’t meet the expectations I lay out. As with Tim’s retail experiences, I take that into every review I write. ... In all fairness Dave does say: “I'm generalizing and projecting here...”