I hate being 'that guy' whinging about components, but the GX Eagle on my two month old Kona Process hasn't been that great. Sure it clicks along fine in dry, dusty conditions - but in muddy conditions it skips and crunches far more than my old SRAM 11spd ever did. I also had a rear mech destroy itself when the chain got jammed beside the lower jockey wheel while I was standing up and pedalling. The jam caused the deraileur to twist backwards and up ruining the mech body. I bought a replacement mech to keep the bike running but I've been waiting a month for warranty response and a quick google search shows that this is far from an isolated incident.
Jan. 19, 2018, 12:59 p.m. - Trent Blucher
I hate being 'that guy' whinging about components, but the GX Eagle on my two month old Kona Process hasn't been that great. Sure it clicks along fine in dry, dusty conditions - but in muddy conditions it skips and crunches far more than my old SRAM 11spd ever did. I also had a rear mech destroy itself when the chain got jammed beside the lower jockey wheel while I was standing up and pedalling. The jam caused the deraileur to twist backwards and up ruining the mech body. I bought a replacement mech to keep the bike running but I've been waiting a month for warranty response and a quick google search shows that this is far from an isolated incident.