I won't argue with you about value because it means different things to different people, and SC bikes are premium-priced, no doubt. Plus it's not my place to defend bike pricing - the manufacturer can do that.
I will, however, use this reply to remind other readers that there are a few things worth remembering that change the value proposition somewhat:
1. Santa Cruz frames, including bearings are warranted for life. Most companies give you five years. Some even less.
2. At NSMB we have private experience with Santa Cruz's customer service, and it is excellent. Unsolicited reports from people whose email address doesn't end in 'nsmb.com' also consistently report really great customer care.
3. Santa Cruz owns their own carbon production facility and their carbon design and manufacturing is as good as it gets. So, their bikes and frames are expensive, no question, but some of those extras are at least worth pointing out. To some, it might change the formula a bit.
Dec. 20, 2017, 10:11 a.m. - Pete Roggeman
I won't argue with you about value because it means different things to different people, and SC bikes are premium-priced, no doubt. Plus it's not my place to defend bike pricing - the manufacturer can do that. I will, however, use this reply to remind other readers that there are a few things worth remembering that change the value proposition somewhat: 1. Santa Cruz frames, including bearings are warranted for life. Most companies give you five years. Some even less. 2. At NSMB we have private experience with Santa Cruz's customer service, and it is excellent. Unsolicited reports from people whose email address doesn't end in 'nsmb.com' also consistently report really great customer care. 3. Santa Cruz owns their own carbon production facility and their carbon design and manufacturing is as good as it gets. So, their bikes and frames are expensive, no question, but some of those extras are at least worth pointing out. To some, it might change the formula a bit.