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Aug. 1, 2017, 4:19 p.m. -  RNAYEL

re: train mechanics in social/sales skills: Shout out to Matt at North Shore Bike Shop. Great, and social mechanics and staff. re: isolate mechanics from stupid customers:  Shout out to Ryan at The Original Bike Shop/Cap's in New West, mechanics have a nice little hide out at the back of the shop where they can work in peace if that's their MO.

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