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Sept. 14, 2016, 10:13 a.m. -  Ciaran Cunningham

#!markdown I am a sales rep that services all of Western Canada. When I want a new customer to buy from me, I take them out for lunch, order them in lunch or at the very least buy them coffee and donuts. When my customers need favours from me (rush shipping, discounted material, free material etc) they buy me lunch or take the round of beers. I realize if you are in school or under 22 years old you have zero clue about how the world works and no $$$ then this seems crazy. This is how the world works. Every store isn't Walmart. The customer isn't always right. Relationships are built both ways. This is true of any business where there is an element of after sales service and support. If you want a great sale, be a great sales person. If you want excellent after sales support then be a great customer.

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