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I have a bit of beef with Tip #1. The majority of folks work the ol' Monday to
Friday 9-5, so it's no surprise you're seeing the busiest times from 4pm till
close, and on Saturdays. I understand leaving the store open later may be
difficult for some employees that want to have dinner with their families, but
would it not spread out the afternoon rush some? Making it to a local bike
shop for 11am - 2pm isn't possible for me, so I've always been constrained to
the busiest times. Malls have cottoned on and are open until 9pm on week days
for the same reason. Maybe consider changing the shop hours, week days 1pm to
9pm, or maybe adopt a South European of 10am - 1pm, 4pm to 9pm.
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