Review
MTX Gold & Red Label Brake Pads
Experimenting with brake pads is not for the faint of heart. There is no room for braking error around these parts. From wheel-eating holes to trails so steep you’d have to rappel down with the bike on your back if you decided to not to ride a feature. I took upon myself to experiment with 3rd party brake pad makers in my Shimano XT M8120 calipers couple of years ago. I conducted a non-scientific, but fairly consistent test of 4 different pads including OEM Metallic pads from Shimano. The thickness of the pads and absolute stopping power was discussed and also one of the most important parameters of brake performance; the NOISE!
The correlation between braking performance and pad noise could be a university minor on its own these days. At least one at of those online universities where you answer a few multiple choice questions to get a degree in pdf format. NSMB College rolls off the tongue nicely..
Hear me out
Imagine a peaceful misty ride through the forest with popping greens and browns from a recent rain. The ferns are arching into the sky with open arms for more water and the moss is so soft that you just want to take a nap on it. The dirt feels incredible with the right amount of water saturation. You lean into corners and the tires just stick to the ground like velcro, and not the old fuzzy kind but the new age high tech shit. You grab a little bit of front brake to kill some speed coming into a chute and "YYIAAAAAOOOOOOOWWWWWAWA" reverberates through the serene rainforest. Your brakes make a sound you’ve heard a million times before that resembles Chewbacca’s mating call. You immediately lighten your grip on the lever just to silence the damn things but your speed is too much for the chute. You grab more brake and they go "YIIAAAAOOOOOWWWWW" for the next 45 seconds… Yeah we’ve been there and we are heading in that zone at galloping speeds as the all time fall time slowly morphs into Screecher Winter...
I like my brakes quiet but I like my brakes powerful even more. I don’t need to stress out about being able to stop or control speed just to have quieter brakes with resin pads. Generally, unless overheated, resin pad compounds do a great job keeping braking quiet. The problem is they don’t offer the stopping power metallic, sintered or ceramic compounds offer in demanding conditions. Not to mention the rates they wear out at in the wet weather. If your wet dream is riding in the quietest setup possible maybe because you are evading police choppers in Marin County, stop reading this now and get yourself a set of resin pads and be done with it. If your riding season is just starting and you own $2000 worth of GoreTex rain gear, carry on reading.
MTX has been making brake pads for your favourite brake calipers since 2019. Starting in the Moto sector, where you’d be laughed out of the track if you are running OEM pads, Kevin Gorzny asked his wife’s permission to sail into the uncharted waters of the high performance MTB brake pad industry. Wether thought he was crazy is her story to tell, but Kevin set out to make brake pads for mountain bikes regardless. Once a dirt bag's and outcast's past time in the woods, 2-wheeled offroading has become a multi billion dollar industry and if there is one thing we can't get enough of, it's stopping power.
I received a set of Red Label race and Gold Label HD pads in both Shimano and Sram variants and have been running them on my Orbea Rallon with XT brakes and the Canyon Spectral:ON E-MTB with the Code RSCs for the last 6 months and have come away with some good info. I wanted to test the RED and the GOLD compounds at the same time. The RED compound is a ceramic base with copper flakes added for an increased friction coefficient. The GOLD compound, advertised as E-Bike or heavy duty, has a similar construction with a visible increase in Copper flakes. On the Orbea, the Shimano XT brakes with OEM D02s pads have been mostly trouble free. Mated to 203mm XT rotors front and back, the combination offered acceptable levels of stopping power in most conditions. In the dry I had no second thoughts about my brakes, and on the colder wet days, the stopping power would be sufficient after the initial screams of kinetic energy being turned to sound. It made sense to put the RED compound in the front calipers and the Gold in the rear. This way, I could increase the modulation of the Shimano brakes for crawling down slippery rocks and add to the absolute stopping power of the rear wheel in steep situations. The bedding in process was simple; I sanded the lightly used rotors with a 100 grit sand paper to a cross hatch pattern and cleaned them with isopropyl alcohol. A couple of pulls on the brakes later on a slightly slanted road and the brakes were good to go. I would however recommend fresh rotors if yours have any discernable grooves worn in.
One of my riding buddies is a diehard Magura fan, with MT7s on his bike. He seemed to enjoy quiet descents down hidden stuff without getting noticed. My OEM pads on the other hand were like fog horns that were advertising our location to the loam hungry trail zombies around us. More than embarrassed about advertising my location, I went on this brake silencing operation while potentially increasing stopping power as well.
I will try to draw a picture of my findings on the Sram Code RSC brakes on the Canyon Spectral:ON E-bike: A 50 lb tank that tends to get away from you on the steeps if the brakes are not up to snuff. The stock metallic pads on the Codes were OK. They came in soft and built up gradually to full power, but the absolute power was just not great on the heavier bike. Now there are ton of big dudes out there riding Codes and having great results. I'm not saying they aren't powerful. Comparing back to back with my Shimanos, I wanted a little more bite earlier in the lever throw. With MTX Red Labels up front and Golds out back, using a similar bed in process, the brakes were happy again. What I wanted out of SRAM brakes was somewhat different to what I wanted from the Shimanos, which needed more modulation and silencing while the SRAMs needed more power and equal amounts of volume adjustment.
Shimano XT brakes with their instant engagement, welcomed the Red Label MTX pads up front. Gone was the fear of over squeezing the front brakes while creeping down off camber, moss laden, slabs. The absolute power is maintained with the Red Labels but the delivery comes on more gradually, not unlike SRAM Codes with OEM metallic pads. There were far fewer incidents of front wheel lockup in the dusty days of the summer. The autumn was dryer than usual so I had to wait untill late November to really put the brakes through the snow and negative digits on the thermometer. Once the temperatures dropped and moisture arrived, Red Labels on the 203 Shimano rotors performed beautifully. There was no brake squeal past the first 5 to 10 seconds of downhill and the stopping power was there when I needed it. The Gold Labels in the rear were noisier for slightly longer. Not to the extent of OEM pads but longer than the Reds. The initial bite is similar to the Shimano pads in lever feel but the actual power didn't come on until the pads and the rotor were up to operating temperatures. This was not an issue in summer days and the power was immediately available from the first meter into the descend. The brakes never faded in the rear. Even after 10+minutes of steep downhill bashing, there was enough power to skid the rear wheels for this 165lbs rider.
I definitely loved the way Gold Labels delivered the power through their lever stroke range; Instant but smooth power that never went away or changed. I swear there was even less lever pump with the Gold labels in the calipers. 6 Months later, the pads still look like they have atleast 50% of their life left. These are the longest lasting pads I've ever tested.
In the dry months, for steep trails, there is no reason for me not to run Gold Labels front and rear, which is what I will do. In the winter, I do enjoy the lack of sound and excellent modulation of Red Labels on the North Shore.
Sram test on the Canyon Spectral:ON
I had similar findings with this setup. However, I found the Red Labels to not have the absolute power when mated to Code Calipers and CenterLine 200 mm rotors. The Gold Labels in the rear had no trouble bringing the 2.6" tired e-mtb to a skid on demand. The E-MTB rated pads did what they promised on the box and tamed the inertia hungry beast both uphill corners (sometimes you need to drag brakes uphill on eMTBs) and the steepest trail on the North Shore.
A set of gold labels deserved to be on the front of this bike and I have since replaced the Reds that were on there for many months. They are similar in wear just like the Shimano versions and will continue their service until rotors are torched probably.
Amazing Glaze
There was a day where the rear brakes on the Orbea started acting strange, losing power, gaining it back just to lose it again on the same ride. There was snow on the top of the ride and the shuttle up was flinging brine and sand on to the wheels continuously. I washed the bike and the brakes with hot water in the yard (no soap) and found a mirror like surface on the Gold Label pads. Obviously they were glazed. My guess was that they got contaminated on the drive up and I had to drag my brakes for the entirety of a 1000m descend. A quick sand on the 100grit sand paper and washing of the rotor in dish washing detergent brought them back to life.
They have been consistently powerful since.
Verdict
To summarize the whole experience; both the Sram and Shimano's OEM metallic pads work really damn well. There is no questioning their manufacturing tolerances and batch consistencies. You can walk into any bike shop and find yourself replacements easily. If the noise is a bother to you, MTX pads in Red Labels will help you in that regard while outlasting the OEM products by several months.
If you want more stopping power than your OEM options, Give the Gold Label brake pads a go and you'll be happy that guys like Kevin took a leap of faith and started making products that offer a noticeable performance increase.
For the Americans amongst us, the MTX availability is really good either directly from MTX or a LBS.
In Canada the distribution is increasing and many bike shops are stocking the pads. The shipping can be deal breaker for items that go across the border, 20 CAD shipping for 47 CAD pair of pads. Get a few friends together for a group purchase and the cost is a little more palatable.
5'8"
162lbs
Playful, lively riding style
Photographer and Story Teller
Lenticular Aesthetician
Comments
rolly
1 year, 11 months ago
I've rarely had any issues with any of my stock XT/XTR brakes. On one of my bikes I did have to add a bit of mastic to get rid of the fin rattle, but that's about it. I do get the very occasional squeal when it's wet out (never happens here on the Shore, ha), but that lasts a few seconds and it's gone.
One thing I did for my rotors was pick up some shower caps from a dollar store. They fit nicely as brake covers. I did lose them on a long road trip, but that was after hours of driving at 120 km/h. I'll grab another set and put a couple of hooks on them in the future. Good solution, cheap, and good fodder for the buddies to mock.
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Deniz Merdano
1 year, 11 months ago
Shower Cap is a great idea. One I've used in the past on longer trips to whistler and squamish in the rain.
I also have a pair of MucOff rotor covers. Way fancier option!
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papa44
1 year, 11 months ago
I have been using the red mtx pads for a few years on hope e4 callipers and have been impressed with stopping power and complete absence of noise. I’ve also had them shipped to the uk and France no problem and for not silly amounts either. Stocked up on a bunch during the Black Friday sale too. Definitely a company worth singing the praises of I recommend them to anyone
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Flatted-again
1 year, 11 months ago
Do I agree with everything in the review? Yep! Did I read it to validate my own experience? Also yep!
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dolface
1 year, 11 months ago
Great write-up! I've been using the Red for a while, first in my Hope E4s and now on Dominion A4s and I'm a big fan (and a light rider).
This is also me "...because you are evading police choppers in Marin County" so I appreciate how quiet they are.
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Deniz Merdano
1 year, 11 months ago
Ahh sorry dude.. may you always make a swift getaway!
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Lu Kz
1 year, 11 months ago
I've loved my red labelxSaint combo for a few years now in the dry interior, both on the DH bike and the Enduro bike. Slightly more power, dead quiet, and much better modulation than Shimano metallic. For reference, I'm on the heavy side and like long, steep trails and riding bike park laps top to bottom without much, if any, rest. I find the non-finned shimano pads to heat fade on this kind of lap, which is why I'm only really happy running the finned version or the MTX brakes. Given that some finned shimano pads are eye-wateringly expensive now on Canadian MSRP, MTX all the way for me.
I remember talking to Kevin about them a few years ago via email, he said that unlike metallic or resin, the ceramic the Red Labels had no bed-in time. Well, I trusted that and immediately dove into a trail to try them out. Quite a surprise when they had literally no braking power for the first corner, only to immedately catch at full power just as I was about to die. So "No" bed in time was a bit of a misnomer, it's a fraction of a second of time. Quite the spooky experience!
I was hoping to see Andrew on a set of these the next time he gets to try out a budget bike for bang for your buck improvements. I've found they can really spruice up an entry level set of brakes (and the Gold Label can really improve the power on the XC version of the XTR brakes that run the little road pads).
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MTX-Braking
1 year, 10 months ago
Thank you! And, I was probably exaggerating on the break-in time required and it IS different from brake to brake (lesson learned). But it IS very fast with most brake sets (as I say above, we are more-firm about preaching the importance of a proper break-in process regardless of how fast they do seat-in). We finally launched our Help Center which outlines our process well, and we have a video that will be published on our YouTube channel once the weather improves so we can finish filming.
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Jenkins5
1 year, 11 months ago
Another MTX fan here. Used the red's on my last XT brakes (mainly to get rid of the annoying pad rattle) and was pleasantly surprised by the improved power. I'm on some TRP Trail EVO's now and the stock pads were ok, but not awesome. After adding the MTX red they are now my favourite brake. MTX for life!
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Deniz Merdano
1 year, 11 months ago
Nice to hear they are working well for you.. Where do you ride mostly?
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Jenkins5
1 year, 11 months ago
Squamish and Pemby. Super powerful and quiet.
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JVP
1 year, 11 months ago
Now this is the kind of review the people can use! Good stuff.
Golds look like a solid upgrade for Codes. I used to be 100% happy with my Code RSC until I got Hayes A4. Now I wouldn't mind more power in my Codes for a trailbike I'm building up.
Am I reading this right that the Gold pads lack power for the first few feetres of a winter descent until they're warm? How much of an issue is this vs OEM?
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Deniz Merdano
1 year, 11 months ago
> Am I reading this right that the Gold pads lack power for the first few feetres of a winter descent until they're warm? How much of an issue is this vs OEM?
> More or less! If you are shuttling and want instant power for a technical move on the beginning on the trail, the Gold ones will take a moment to heat up in the winter. But I wouldn't call it an issue. Just a little detail one needs to be aware of.
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MTX-Braking
1 year, 10 months ago
Technically they should not require a warm-up period - in most cases they should fire right away. BUT winter conditions don't help, as you elude. We need to be better about promoting the importance of the the break-in process too, this obviously helps. Our brake pads don't require a special or unique process, but ours typically break-in (bed-in) much faster than others (details on our process is available in our Help Center).
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cheapondirt
1 year, 11 months ago
These are the next pads I'd like to try (undecided on compound). I have Galfer green in my Codes and find them quiet and powerful. Almost perfect, but they do wear faster than SRAM metallics.
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Raymond Epstein
1 year, 11 months ago
Very cool heads up on these. Georgia, while not as wet things up yr way is routinely sloppy (ATL has a higher yearly avg rainfall than SEA, but it's in random deluges rather than a constant mist). I switched to Hayes Dominion A4's last year and love their incredible power, but they are really loud with both their stock pads and the TruckerCo ones I've used for quite awhile. Look forward to giving the Red MTX's a spin.
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John Keiffer
1 year, 11 months ago
I love the MTX red pads. I'm sticking with them from now on. Good company, with even better product and support.
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BarryW
1 year, 11 months ago
At least when I bought mine last year they replied personally and usually same day. I had some questions about sizing and they not only answered quickly but updated the website immediately after. That was nice to see, that level of customer service and support.
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MTX-Braking
1 year, 10 months ago
Great to year. Its a huge deal to me that we get questions, emails and calls answered almost-immediately. How frustrating is it when you email a business and never get a response? Huge pet-peeve of mine, so I make sure we do our best and watch for incoming support tickets and calls as much as we can, weekends included.
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Kos
1 year, 11 months ago
Also found MTX a few years ago when OEM supply was tight. Never went back. Hard product to criticize.
For my riding, resin is fine, and the MTX versions dramatically outlast OEM Shimano, which was a surprise to me. I stocked up during a Black Friday sale, and might have enough pads to last me into assisted living!
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Deniz Merdano
1 year, 11 months ago
Mobility scooters could use MTX brake upgrades!
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Sandy James Oates
1 year, 11 months ago
Why would you drag your brakes uphill on an e-bike?
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Deniz Merdano
1 year, 11 months ago
It's a move mostly applied on uphill corners. On an emtb, it is important to keep the pedals turning. Otherwise power is lost and so is traction. Applying brakes uphill allows you to keep power on and speeds down...
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Justin White
1 year, 11 months ago
Keeping the pedals moving is important on all bikes, for the same reasons. If it's uphill, gravity will keep speeds down if you just let up on the power; no need to brake unless you're not paying attention and just over-powering everything.
Do e-bikes not adjust to the power you put in? If that's the case, then they're not pedal-assist, they're pedal-controlled...
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Cam McRae
1 year, 10 months ago
Truth.
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AndrewR
1 year, 11 months ago
Because you can come into uphill corners (especially on flowier trails) that you would normally be riding at 6-9 km/h, at 15-20 km/h and the corners are designed for 6-9 km/h speeds.
It feels odd to be leaning a bike in an uphill corner, whilst pedalling, like it was a reasonably fast descending corner/ bend. One of the 'new' sensations/ skills one has to add to the e-bike quiver.
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Justin White
1 year, 11 months ago
But you can just stop pedaling, and lose speed that way, since it's uphill. No need to brake, just a need to look ahead.
Besides that, why do you need to carry so much speed into an uphill corner on an e-bike? It's got that extra torque so you can easily drive out of the corner even at just a couple kph, isn't that kinda the point? Going fast enough uphill to need braking is just a waste of leg and battery power.
(And if you're almost tripling your speed uphill, well, that's not just a boost, and is definitely going to have an impact on the trails... all e-bike marketing is bullshit...)
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Deniz Merdano
1 year, 10 months ago
It just doesn't work like that Justin, You CAN NOT stop pedaling an e-bike. It's not that you are hitting corners at 20km/h but when the corner is designed for walking pace, and you are going at even 5-10km/h it can be tricky to navigate it underpower. There are always rocks and roots on the corners too adding to the complexity. If the power is always on, you always have traction and momentum to move forward, if you stop pedalling, you will loose all your power and will be thrown off by the surge when it kicks in again..
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Justin White
1 year, 10 months ago
Ok, so "stop pedaling" was maybe the wrong phrase, since you wouldn't do that on a normal bike either. What I meant was to let up on the power, just like a normal bike going uphill, to let gravity slow you. Saying "You CAN NOT stop pedaling an e-bike" is ridiculous statement. If you can't just pedal slower/gentler to slow down and e-bike, then it's broken and not really pedal-assist.
You shouldn't have to go extra fast into corners just because you have assistance available, that's insanity. The assist is variable, it's not binary. Shit, it should make it easier to go slower into janky corners since you have the boost to help pull you out of holes and push you over steps without losing all your momentum.
Besides, everything in that paragraph is true for any bike: power on = have traction & momentum, stop pedaling = lose all power, power kicks in = can be thrown off. You don't have to use all the assist all the time, you have to control it, just like the power available from your legs on human-powered bike.
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Cooper Quinn
1 year, 10 months ago
I don't ride e-mtbs. I ride an e-cargo bike a lot, and employ this exact technique a lot at slow speeds, with a very stereotypical Bosch Performance Line CX pedal assist motor.
If you haven't actually spent much - or any - time on an ebike, I'd suggest you probably don't have any particularly valuable experience to base input on, and are just making wild ass assumptions based on... I dunno what.
If uphill braking through corners is good enough for Wade Simmons, it's good enough for Deniz.
Pete Roggeman
1 year, 10 months ago
Ride an e-bike, learn how it works, then comment. You're speculating, Justin, and you're wrong.
Pretext 242
10 months ago
Old thread I know but everyone failed to mention something important that Justin should be aware of: Many eMTBs have in their software the concept of “overrun”: The power doesn’t shut off all the way at the exact instant you stop pedaling.
A tiny bit of overrun is expected because the software may need a fraction of a second to filter any input changes and ramp down the motor.
Some more overrun is deliberately designed in by some manufacturers to help you get over technical bits without losing momentum.
Also, when you’re in turbo mode and put in a big kick of torque at the pedals you could get more power back than you had in mind.
The end result is that when you’re climbing technical and twisty trails in a high power mode and coming up to a sharp corner it’s a good idea to keep a brake covered and sometimes add a hair of trail braking.
finbarr
1 year, 11 months ago
Is that the NF mid-weight jacket I spy? Any chance of a review on that coming up?
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Deniz Merdano
1 year, 11 months ago
You bet.. it's the next on the line
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finbarr
1 year, 11 months ago
Woo hoo! Looking forward to that.
Great article on the pads- I might try them out next, especially on my fat bike in the snow...
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Endur-Bro
1 year, 10 months ago
It goes hard.
Have been wearing mine all Fall/Winter so far with a merino tee or long sleeve underneath temps dependant. NF DP3/4 pants, Trailcross GTX below the waist.
Sold my 7Mesh Revelation jacket as a result.
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BarryW
1 year, 11 months ago
Great review!
I bought MTX Reds to replace the stock pads on my Polygon Siskiu T8 with Tecktro brakes as all reviews mentioned needing more outright power than the oem organics. That plus up sizing the front to 203mm and Ice-Tech rotors front and rear have me a very good set of brakes for here in the PNW.
Super quiet, great modulation and quieter than all my friends brakes in any weather. And the lifespan has been incredible.
I have considered up sizing my rear rotor to 203mm for a little bit more power, but this review has me thinking to try some Gold pads on the rear.
It's funny to say it but these make for an incredible braking system for fairly cheap selected upgrades.
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Justin White
1 year, 11 months ago
I think it's actually cold and wet that make MTXs noisy: I can get mine to go quiet sooner by dragging them kinda hard vs using them hard but quick. Either way, 100% agree they're better than other non-resin options on noise, but I feel they're "smoother" than SRAM Metallic or even Power. I'm hooked on MTX, but it is good to have decent enough OEM pads that can be fond anywhere, like you said.
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jason
1 year, 11 months ago
I have two bikes (commencal meta ebike and a commencal meta mx) both running Shimano xt (203mm rotors on the MX, 220/203 on the ebike). I ride primarily in North Vancouver, Squamish and Pemby.
Due to the pandemic, and the lack of product availability, I purchased the red and gold MTX pads. In part though I was also trying to figure out the best solution to a heavy ebike that came with resin pads. I put the Red MTX on the ebike and immediately noticed the softer bit point. Almost as if the pad itself was compressing. But the power was too little. Changed out the pads to the gold which increased the braking forces but still retained the softer bit point. Due to the higher weight of the ebike the soft bite point was not something i was looking for as the weight of the bike creates the same effect (more weight, more momentum, more breaking force required, less need for a soft bite point). I had to use more force pulling the lever to get the same result as with Shimano metal pads.
On the non ebike I had the same sensation and moved quickly to the gold pads. Same quieter performance and softer bite (which was sort of nice on the lighter bike) but less power than Shimano metal pads (D02S).
I also tried saving money by putting the red pads on my 15 year old son's Transition Patrol. And he hated the lack of bite and performance.
In the end (after only a month of use per bike) all bikes were switched back to Shimano metal pads (DO2S). Yes, they are louder, and have a harder bite point. But they provide more stopping power for less lever force and therefore less finger fatigue.
I have used Codes and they are less powerful than XT/Saint. Using the MTX gold pads made the XT brakes more similar to the Codes (less powerful but more modulation). If that is your thing then this is a great solution.
But... In my opinion, once you get used to the XT/Saint brakes with metal pads and the harder bite point, you can modulate just fine. And I would rather have power of the XT/Saint than Codes or to use a brake pad that gives more modulation but less power. So I will be sticking to XT/Saint brakes with Shimano metal DO2S pads.
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Deniz Merdano
1 year, 11 months ago
Thanks for taking the time to share your experiences. I can totally see where you are coming from. The bite of the Saints on D02S can be exhilarating.
I however did not find the Gold Label MTX pads to be lacking in power compared to them. Maybe I've never had properly working XTs or Saints on my bikes (I still do think Zees were the best shimano brakes)
It is amazing how different one XT brake can feel from another even on the shop floor. please let me squeeze yours if we ever cross paths on the trails! :)
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OneShavedLeg
1 year, 11 months ago
Late to the party here.
Any thoughts on using methyl hydrate as a cleaning solution instead of isopropyl?
Aside from definitely having to wear solvent proof gloves when handling methyl hydrate are there any known issues with seal degradation? Other?
Reading my comment through also makes me realize why bother with methyl hydrate if the clunky gloves are necessary. In hindsight much easier to just use isopropyl.
I do use methyl hydrate as a rotor cleaner.
Any thoughts are appreciated. Thanks!
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Deniz Merdano
1 year, 10 months ago
Iso prop and dish detergent all the way. If it's good enough for cleaning seabirds, it's good for the rotor I say.
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MTX-Braking
1 year, 10 months ago
Hello! I would stick to the typical isopropyl alcohol on the pads themselves for the routine periodic cleaning and you can even "reset" them with a light sanding (but you'll need to do an abbreviated bed-in process again). I will say though, this should not be something you'll need to do much at all, if ever. Its for those maintenance-freaks that some of us are.
For cleaning rotors, you can go more aggressive with a cleaner if you like because they are made of hardened stainless steel. But the trick is, make sure you have a clean towel handy to dry the rotor off before that liquid evaporates, to make sure you're removing the potential residue.
Kevin // MTX
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Peter Appleton
1 year, 11 months ago
the red are a no go....theyve underperformed significantly for me
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MTX-Braking
1 year, 11 months ago
Hi Peter - if this was the case, then something was most-likely wrong. Did you come from sintered metallic brake pads on the same rotors? Contact us (just use the form on our site, or call us anytime) and we'll get it figured out; hate to see anyone not having a proper experience.
Kevin // MTX
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OneShavedLeg
1 year, 11 months ago
Hi Kevin
Took a look through your website and am impressed at how many brake models you cover. I was expecting only a few different models at most.
Anyhow what I feel is the second most important feature of any company’s product, after performance, is the customer service.
Seeing your response here and ease of use of your customer support through your website I will be trying out your products.
Having come from solely a MTB background (30 yrs ago) I now ride a bit of everything from trail, gravel, road and cross. I am interested in how your pads perform in those different demanding conditions.
I can speak to a common complaint i hear on the road/gravel/cross side is the noise of the initial bite of the pads on a wet rotor. Interested in seeing how the red compound can address that.
Cheers!
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MTX-Braking
1 year, 10 months ago
I appreciate the input and totally agree that being transparent and simply available to anyone that has a question or needs help, is super important.
We have a ton of gravel customers; we need to be better about marketing to the road and gravel crowd. We will be attending an incredible gravel event this summer in Nebraska to kick that effort off. I've also talked to several gravel customers who have ridden the entire CDT on a single set of our Red Labels (riding the CDT is a bucket list thing for me).
I can't guarantee that our Red Label will always be dead quiet on wet rotors, but they will at-the-very-least become quiet very quickly.
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BarryW
1 year, 11 months ago
In what way? Inadequate power? Noise? Premature wear?
I'm genuinely curious at to what way they underferformed for you.
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