Safety Recall

Date May 20, 2009

Models and Model Years affected:
2007 Team DH – 2008 Team DH, ALine, ALine PE, Atomik, Shore 1-2-3 and 2009 Atomik (without gussets)

WHY YOU ARE RECEIVING THIS NOTICE:
Norco Performance Bikes, in conjunction with the United States Consumer Products Safety Commission, is conducting a voluntary safety campaign of the above identified bicycle frames.

Norco has launched a voluntary recall on several front triangle models. Even though these frames have exceeded the requirements of the world’s most stringent testing standards, Norco has received reports that the head tube areas of these frames can develop cracks in abusive riding conditions. These cracks could cause the head tube to separate from the remainder of the frame, resulting in a fall from the bicycle, an accident and personal injury.

WHAT YOU SHOULD DO:
Immediately check your frame in the areas shown in the photographs above. If you see any evidence of a crack, do not ride your bicycle. Bring your bicycle to your Norco dealer to make arrangements for your continued riding.

If your frame shows no signs of any cracking, you may continue riding your bicycle. However, you may not perform any jumps or drops greater than 5 feet (1.75 meters) in height. If you perform any jumps or drops, you must use proper riding form, and both wheels must land simultaneously on a transition or down ramp. In addition, you must Contact your local Norco Dealer to schedule a free front triangle replacement upgrade, whether or not your frame shows any evidence of a crack. inspect your frame before every ride to make sure that there is no evidence whatsoever of any crack.

Read the CPSC Report Here

If you have any questions, please contact your local Norco dealer or visit our website at norco.com

US and Canada toll free (800) 663-8916 ( 8:30-5:00 Pacific time)
Outside US and Canada (604) 552-2940
[email protected]

There is a bulletin board thread on this topic here…

Norco Performance Bikes
1465 Kebet Way
Port Coquitlam BC V3C6L3
(604) 552-2931
1.800.663.8916